Terms and Conditions of Sale

These Terms and Conditions apply to all purchases made through the website www.chrisbaguleyphotography.co.uk operated by Baguley Fine Art Photography ("we", "us", "our").

By placing an order through our website, you agree to be bound by these Terms and Conditions.

1. Business Information

Baguley Fine Art Photography is a business based in the United Kingdom.

Trading name: Baguley Fine Art Photography
Photographer and proprietor: Chris Baguley
Website: www.chrisbaguleyphotography.co.uk⁠

Email address: chrisbaguleyphotography@gmail.com

Business address:

Registered Business Address:
23 Woodville Road, Ipswich, Suffolk, England, United Kingdom,

This address is provided for business and legal purposes only and is not monitored for customer correspondence. Please use the contact form.

Website: www.chrisbaguleyphotography.co.uk

2. Products

We sell original fine-art photography products, including:

Hahnemühle Photo Rag fine-art prints
Aluminium Dibond fine-art prints
Limited-edition and open-edition photographic artworks
Other photography-related products that may be introduced from time to time

Product images are provided for illustrative purposes. Although every effort is made to represent each artwork accurately, colours and tones may vary slightly depending on screen settings, lighting conditions, print materials and the production process.

3. Pricing and Payment

All prices displayed on our website are shown in Pounds Sterling (GBP) unless otherwise stated.

Prices may be changed without notice but changes will not affect orders already accepted.

Payment must be received in full before an order is processed or dispatched.

We accept payments through secure third-party payment providers, including PayPal, Apple Pay and Google Pay. Customers can also make payments using major credit and debit cards, which are available as payment options during checkout.

4. Order Acceptance

An order confirmation email confirms receipt of your order but does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product availability
Pricing errors
Suspected fraud
Incomplete customer information

If an order is cancelled after payment has been taken, a full refund will be issued.

5. Shipping and Delivery

We currently ship to customers in:

The United Kingdom
European Union member states
The United States of America
Other international destinations where available at checkout

Delivery times are estimates only and are not guaranteed.

We require one working day to process deliveries from Monday to Friday (working days) and we aim to process all deliveries within this period within the same day if placed prior to 14:00 local time.

Estimated delivery times from order:

UK: 5–10 working days
European Union: 5–12 business days
United States: 5–11 business days

Delivery times may vary due to customs processing, courier delays, seasonal demand or circumstances beyond our control.

For further details please see our Shipping and Delivery Information.

6. Customs Duties and Import Taxes

Orders shipped outside the United Kingdom may be subject to import duties, taxes, customs charges or other local fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping costs unless expressly stated otherwise.

Customers are responsible for ensuring compliance with local import regulations.

7. Returns and Refunds

Damaged, Faulty or Incorrect Items

If your order arrives damaged, faulty or incorrectly supplied, please contact us as soon as reasonably possible and, where practicable, within 30 days of delivery. Please provide photographic evidence where possible. This requested notification period does not limit your statutory rights, and a valid statutory claim will not be refused solely because it is reported after 30 days.

Where appropriate, we will offer:
• A replacement product;
• A repair;
• A partial refund; or
• A full refund.

Change-of-Mind Returns
We offer a voluntary 30-day change-of-mind returns policy for eligible standard, non-personalised products delivered within the United Kingdom and European Union. Please notify us in writing within 30 days of receiving your order. This voluntary extension is in addition to, and does not affect, your statutory consumer rights.

After notifying us, the goods must be returned within 14 days. Customers may inspect the goods as they would in a shop but should not handle them beyond what is reasonably necessary to establish their nature, characteristics and condition. Products should be returned in their original condition and original packaging where reasonably possible.

Customers are responsible for the direct cost of change-of-mind return shipping unless otherwise required by applicable law. We will cover reasonable return costs where the goods are faulty, damaged or incorrectly supplied when required by law.

The voluntary 30-day change-of-mind policy does not apply to orders delivered outside Europe, including the United States. These orders are governed by our Returns Policy for Non-EU Countries. This does not affect any mandatory rights available under applicable local law.

Personalised and Custom-Made Products

Products made to a customer’s specifications or clearly personalised—including custom sizes, bespoke finishes, personalised designs or products created using customer-supplied artwork—are excluded from change-of-mind cancellation rights where legally permitted.
Standard catalogue prints offered in predetermined sizes and finishes remain eligible for applicable cancellation rights and our voluntary 30-day UK and EU returns policy, even when manufactured after an order is placed.

Once production of a genuinely custom-made or personalised product has commenced, the order may not be cancelled, amended or returned except where required by applicable law or where the product is faulty, damaged or incorrectly supplied.

For further information, please refer to our applicable Returns Policy. Returns must not be sent without contacting us first for return instructions.

8. Consumer Rights

Nothing in these Terms and Conditions affects your statutory rights under:

The Consumer Rights Act 2015;
The Consumer Contracts Regulations 2013;
Applicable consumer protection legislation within the European Union; or
Applicable consumer protection laws in the United States where required.

9. Intellectual Property

All photographs and images remain the intellectual property of Chris Baguley. Website text and other content remain the intellectual property of Baguley Fine Art Photography unless otherwise stated.

10. Limitation of Liability

To the fullest extent permitted by law, our liability shall be limited to the purchase price paid for the relevant order.

We shall not be liable for indirect, incidental or consequential losses arising from use of our website or products.

Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or any liability that cannot legally be excluded.

11. Force Majeure

We shall not be liable for delays or failure to perform our obligations where such failure results from events beyond our reasonable control including: