Faulty/Damaged items and Print Quality Issues return form

Damaged, Faulty or Print Quality Issues Form

Production issues can unfortunatly occur on occasion. If you do have any items with print defects or quality issues, we would appreciate if you could complete this form and submit to us within 20 days of receiving the order (this does not affect your statutory rights)

It is important to provide a picture of the effected item so we can investigate the cause and find a suitable solution as soon as possible.

Thank you

To:

Baguley Fine Art Photography

Email: chrisbaguleyphotography@gmail.com

Customer Information

First name

Last name

Address

Order Information

Order Number

Date Order

Please check this box to confirm you have reviewed the relevant returns policy for EU/UK (link) and for all other countries (link) and the Important Information

Pictures for investigation

Important Information

Faulty, Damaged or Incorrectly Supplied Goods

If you are a UK resident, you should notify Baguley Fine Art Photography of any faulty, damaged, or incorrectly supplied goods as soon as reasonably possible and, where practicable, within 30 days of delivery. Prompt notification helps us resolve any issues quickly. However, this notification period does not affect your statutory rights under the Consumer Rights Act 2015, and we will not refuse a valid statutory claim solely because it was submitted more than 30 days after delivery.

If you are an EU consumer, your statutory rights under applicable consumer protection laws also apply. Where a lack of conformity becomes apparent within the applicable legal period (including, in many EU Member States, within one year of delivery under current EU rules), it is presumed to have existed at the time of delivery unless proved otherwise or unless such a presumption is incompatible with the nature of the goods or the defect.

For all other countries please refer to local laws.