Returns and Refunds outside of Europe
Cancellation and Return Rights
Cancellation Rights for Customers outside of Europe
For customers located in countries outside of Europe (e.g. United States/Canada), there is no automatic legal right to cancel or return goods purchased online simply because you have changed your mind.
Custom-Made Products
Products that are made to your specifications or are clearly custom-made (including custom sizes, bespoke finishes, personalised designs, or products created using customer-supplied artwork) are manufactured specifically for you.
Once production has commenced, orders for custom-made products cannot be cancelled, amended, returned, or refunded except where required by applicable law or where the goods are defective, damaged, or incorrectly supplied.
Standard Products
Unless otherwise required by law, we do not accept returns or cancellations for change-of-mind purchases.
Where we agree to accept a return, you are responsible for the cost of returning the goods unless the goods are defective, damaged, or incorrectly supplied. Any refund due will be processed after the returned goods have been received and inspected.
Nothing in this policy limits or excludes any rights or remedies that cannot be excluded under applicable federal, state, or local law.
Returns and Refunds for Non- EU Countries
Baguley Fine Art Photography uses trusted print on demand companies and the delivery
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Orders can be cancelled free of charge provided production has not yet commenced. Please note that production typically begins within 30 minutes of purchase due to the made-to-order nature of our products. Cancellation rights still apply where required by law.
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If a cancellation request is received after this 30-minute period and production has already started, production costs may be deducted from any refund or a cancellation fee may apply.
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Refund Process: In the event that returns are accepted refunds are processed within 14 working days.
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Defective Products: If a product is found to print defects or quality issues, a refund or replacement request must be submitted within the submission time as stated by local consumer laws. Please complete the returns form linked in the button below.
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Non-faulty product returns: All products are made to order, and accepting the return of a non-faulty item is at Baguley Fine Art Photography's discretion for products outside of the EU. We reserve the right to request the return of the item for inspection before approving a refund or replacement. Once the returned item has been received and inspected, any approved refund will be processed to the original payment method.
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For any further enquiries or specific questions regarding the return and refund for Non-EU countries Policy, customers are encouraged to contact Baguley Fine Art Photography directly for a response within five working days
